1. Subscription Renewals
All FitXM plans operate on a recurring monthly subscription. Billing renews automatically until canceled.
2. Cancellation
You may cancel your subscription at any time. To prevent being charged for the next billing cycle, cancellations must be submitted before the renewal date.
3. Refunds
Because FitXM provides immediately accessible digital content and personalized AI plans, all subscription payments are non-refundable except where required by law.
However, we may consider refunds in limited cases, including:
Duplicate billing errors
Technical issues are preventing program access
Requests can be submitted to support@fitxm.com.
4. Changes to Plans & Pricing
FitXM may modify plan features or pricing. Any changes will be communicated in advance.
5. Contact
For billing or cancellation support, email support@fitxm.com.